FAQs

Who am I?

Hi I am Katie and I have been a Disney fanatic and crafting fanatic for as long as I can remember. I grew up going to Disney at least once a year. I would like to say I have Disney in my blood. Fun fact about me: We got married at the Disney's Aulani back in 2013 so I am a Disney bride! 

I live with my husband Brett and my rescue pup Izzy (Isabelle Georgette). We recently moved to a house right on a river in Michigan. The river house helped inspire the company name - a little bit of our lives mixed with a little bit of Disney. 

 

What are our ears made of?

Our ears are made from PLA  (Polylactide). PLA is biodegradable and made from natural sources like sugarcane or corn. I believe in utilizing biodegradable plastics in my business. We are also committed to reducing plastic use by utilizing compostable/biodegradable shipping supplies. 

 

How do I care for my ears?

Our ears are quite sturdy but should be handled with care. We design each pair of ears to be as lightweight as possible but still need to hold up to all day use. Care should be used when packing in a suitcase or storing while not in use. Ears should not be left in a hot car, especially in Florida summers. They also should not be fully immersed in water for long periods of time.  

 

What does "interchangeable" mean?

I have been known to switch things up during a day at the parks, especially park hopping. Sometimes this leads to a mid day outfit change - or as Brett affectionately calls them, costume changes.

Our headbands are created with custom designed brackets that allow for a wearer to keep the same headband and change up the ears. Our ears use a heavy duty fastener system that is lightweight, but sturdy so you won't lose your ears during use (but please take them off as you would any items during the wilder rides). Our bows and tiaras also use a fastener system that allow you to pick and choose what you want to wear throughout the day. 

 

When will I get my order?

Our site is updated for our currently available inventory. We are currently a ready to ship store. Most items will ship in 3-5 business days, the checkout page will have the most current lead time.

 

 

Shipping Policy

All orders will have a lead time for us to prepare your package. Our checkout page will have the current lead time, please review that prior to ordering to ensure you have enough time prior to your trip to receive your package.

We send all items with a tracking number to reduce the amount of lost packages. When your order ships, you will receive an email with USPS tracking information as well as an estimated delivery date from USPS. Please allow 5-8 business days for economy shipping and 3-4 for standard shipping. Shipping is calculated at checkout based on weight. Orders over $60 ship free!

For international customers or those in a time crunch we also offer shipping directly to the US Disney Parks. In the checkout page, input the address of your resort in the ship to address section. 

 

Return Policy

We do not accept returns or exchanges. Please let us know within 3 business day if there was an issue with your order so we can make it right.